QUALITIES OF A COMPUTER NETWORK TECHNICIAN
Are you one of aspiring Computer Network Technician?
Check out some qualities on your future job and it may help you to strive more and be successful in the future.
Since computer networks are everywhere, so too are opportunities for computer networking technicians. They’re highly-skilled professionals that make sure that networking hardware, cabling, and related technologies perform as they should. Without them, computer networks and all technology that relies on them would grind to a halt, taking much of the global economy with them.
Quality 1: Sharp Problem-Solving Skills
Computer networks come in many shapes and sizes and encompass a variety of hardware manufactured by different vendors following different standards. In practice, this often turns computer networks into the equivalent of a large, complex jigsaw puzzle. When something goes wrong, it’s up to the computer networking technician to figure out where the problem is and what must be done to fix it. Since no two networks are alike, a computer networking technician will have to draw on their own problem-solving skills to track down the source of an issue.
Quality 2: Patience
Frustration is the enemy of the computer networking technician. It’s never advisable to take shortcuts when dealing with networking equipment and infrastructure, and that sometimes means attending to tedious and lengthy tasks. Remaining patient while doing so helps the computer networking technician to maintain a high standard of work and helps them to stay focused on the tasks at hand.
Quality 3: Pro activeness
Keeping a computer network operating at peak efficiency while minimizing downtime and other service issues is always a challenge. For computer networking technicians, meeting that challenge can be approached in two ways: reactively or proactively. Those who react to issues as they occur often find themselves forever in pursuit of problems and unable to keep their networks running well. On top of that, they also have difficulty planning for their network’s future, because they’re too busy putting band-aids on problems happening in the present.
Quality 4: An Understanding of Business Processes
Even though computer networking technicians spend their time working directly with hardware, software, and physical infrastructure, that isn’t the full extent of their job. They also play a key role in designing and expanding the networks they manage to make sure that they meet the demands of the specific business or organization they serve. To do that, a good computer networking technician has to have a deep understanding of the business they work for, so they can set appropriate priorities and deliver the maximum amount of value for the budget allotted to their work.
Quality 5: Active Listening Skills
In the course of their everyday duties, a computer networking technician will have to interact with people at every level of an organization, and within every distinct organizational group. That means they need to have sharp active listening skills, so they can work with those who may not have a firm grasp on the more technical aspects of computer networking. Many IT professionals fall into the trap of dismissing non-technical employees because they believe they have nothing to gain from listening to them. For a computer networking technician, having an end-user describe a subtle system hiccup could be the key to diagnosing a network-wide issue, so they must listen intently and be ready to focus on what they’re hearing from others.
The list above that may able to help you towards the challenges that you will face your future endeavors. Keep in mind that everything you do matters to the business and people surrounds you.
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